Returns and exchange details

Your purchase is guaranteed up to 6 months after purchase for breakage or repairs.

Please contact me before shipping your item; I will repair it without charge. Buyers are responsible for shipping in both ways.

If you are dissatisfied with your purchase, notify me within 2 weeks after you have received the item. I will replace your item or you will get a full refund.

Returns only apply to unaltered items.

In case of a return, I do not refund shipping fees.

 

Shipping

You will receive your jewelry in a box and a padded envelope to ensure its safety.

If you prefer a delivery method other than the one suggested, please let me know in advance to include the additional shipping costs on your bill.

Elk Jewellery can not be held responsible for delays and / or losses during delivery.